Cosmic Insights Australia | Astrology & Spiritual Readings

Cosmic Insights Australia Pty Ltd (referred to as "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our site and the services we offer, including natal chart readings, tarot readings, astrological compatibility analysis, workshops and courses on astrology, and spiritual guidance consultations.

Information We Collect

We may collect the following types of information from you:

**Personal Information:** This includes information you provide directly to us, such as your name, date of birth, place of birth, email address (if you contact us via email), and any other information you choose to share with us during consultations or when participating in our workshops and courses.
**Payment Information:** When you purchase our services, we collect payment information necessary to process your transaction. This may include credit card details or other payment method information. Payment processing is typically handled by secure third-party payment processors, and we do not directly store your full credit card details on our servers.
**Usage Data:** We may automatically collect information about your interaction with our site, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
**Communications:** We retain records of communications you have with us, including emails and other messages.
**Sensitive Personal Information:** In providing Astrology & Spiritual Services, we may process sensitive personal information, for example, personal data revealing philosophical beliefs and data concerning health. We process this information only with your explicit consent and only where necessary for the purposes of providing you with the requested services.

How We Use Your Information

We use the information we collect for the following purposes:

**Providing Services:** To provide you with the astrology and spiritual services you request, including generating natal charts, performing tarot readings, conducting astrological compatibility analyses, and providing spiritual guidance consultations.
**Processing Payments:** To process payments for our services.
**Communication:** To communicate with you about your orders, inquiries, or to provide updates on our services, workshops, and courses.
**Improving Our Services:** To analyze usage data and feedback to improve our site, services, and customer experience.
**Marketing:** With your consent, we may send you promotional emails about new services, special offers, or other information we think you may find interesting. You may opt out of receiving these emails at any time.
**Legal Compliance:** To comply with applicable laws, regulations, and legal processes.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. This includes retaining your information to provide you with the services you have requested, to comply with our legal obligations, resolve disputes, and enforce our agreements. Payment information will be retained in accordance with applicable accounting and financial regulations.

Data Sharing and Disclosure

We may share your information with the following categories of recipients:

**Third-Party Service Providers:** We may share your information with third-party service providers who assist us in providing our services, such as payment processors, hosting providers, and marketing service providers. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
**Legal Authorities:** We may disclose your information to legal authorities if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
**Business Transfers:** In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will provide notice if your information becomes subject to a different privacy policy.

Your Rights

Under the General Data Protection Regulation (GDPR) and other applicable laws, you have certain rights regarding your personal information, including:

**Right to Access:** You have the right to request access to the personal information we hold about you.
**Right to Rectification:** You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
**Right to Erasure:** You have the right to request that we erase your personal information, subject to certain exceptions.
**Right to Restriction of Processing:** You have the right to request that we restrict the processing of your personal information, subject to certain exceptions.
**Right to Data Portability:** You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
**Right to Object:** You have the right to object to the processing of your personal information, subject to certain exceptions.
**Right to Withdraw Consent:** If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at the address provided below. We will respond to your request within a reasonable timeframe.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include implementing technical, administrative, and physical safeguards, such as encryption, firewalls, and access controls. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

International Data Transfers

Your information may be transferred to and processed in countries outside of Australia. We will take appropriate steps to ensure that your information is protected in accordance with this Privacy Policy and applicable data protection laws.

Cookies and Other Tracking Technologies

Our site may use cookies and other tracking technologies to collect information about your browsing activity. You can control cookies through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our site and update the date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any updates.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Cosmic Insights Australia Pty Ltd 22 Acacia Avenue, Suite 4, Melbourne, Victoria, 3000 Australia Phone: +61 3 9000 0000